Privacy policy

InnovedaTea.com - Privacy Policy

InnovedaTea.com is committed to protecting the privacy of visitors to our website (the "Site"). At InnovedaTea.com, we want you to have an enjoyable and secure shopping experience. While it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. This Privacy Policy applies solely to the Site. Please note that this Privacy Policy does not apply to other websites that may be linked to from our Site.

Important Note:

Our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any updates, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with these terms, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

I. Information Collected

To access certain features of this Site, such as placing an order, you may need to complete a registration process. During registration, we collect personal information such as your name and email address. By completing and submitting your registration, you are opting in to receive email communications from us.

We also collect personal information when you choose to use other features of the Site, such as making purchases or electing to receive SMS messages about upcoming promotions or events. When you use these additional features, we may require you to provide further personal information, including your phone number, billing and shipping addresses, and payment card information. We may also request additional information such as your shopping preferences and demographics to enhance your experience.

Furthermore, through the Site, we automatically gather certain information about your use of the Site, such as the frequency of visits to specific areas. This information is collected through the use of cookies, web beacons, and other tracking technologies. While most browsers allow you to disable cookies or notify you when a cookie is being placed, please be aware that cookies are necessary to access and use the Site effectively.

II. How We Use Your Information

We will not share or disclose your personal information to third parties except as described in this Privacy Policy. We use your personally identifiable information to provide you with a more enjoyable and convenient shopping experience and to help us identify and offer information, products, or services that may be of interest to you.

Specifically, we use your personal information to:

  • Fulfill your orders and process payments.
  • Provide customer service and respond to your inquiries.
  • Track email invitations you send through the Site.
  • Personalize your experience by providing tailored content and recommendations based on your past purchases and preferences.
  • Notify you about new services, special promotions, and offers.
  • Administer and improve the Site and its features.

We may permit certain trusted third-party service providers to access your information solely for the purpose of performing services on our behalf to maintain and operate the Site and its features. These services may include website hosting, feature operation, email delivery, data analysis, search functionality, and order fulfillment assistance. We take reasonable steps to ensure that these third parties protect the confidentiality of your information.

From time to time, we may share your personally identifiable information with carefully selected strategic partners in connection with co-branded websites or web pages. You should be aware that these co-branded sites may have their own privacy policies and may collect different or additional information. We encourage you to review the privacy policies of any co-branded sites you visit.

Our Site may contain links to third-party websites. Please note that we have no control over these websites, and our Privacy Policy does not apply to them. We recommend that you consult the privacy policy of any website you visit.

We may also share personally identifiable or other information with our parent companies, subsidiaries, divisions, and affiliates for internal business purposes.

Occasionally, we may share our postal mailing list (consisting of customer names and postal mailing addresses, but not email addresses) with other reputable companies whose products we believe may be of interest to you. To determine potentially relevant products, we may combine the information you provide with other personally identifiable information (such as demographic data and past purchase history) available from our records and other sources.

We reserve the right to disclose your information when required by law, such as in response to a subpoena, court order, administrative or governmental order, or any other legal process. We may also disclose information when we, in our sole discretion, believe it is necessary to protect our rights or the rights of others, to prevent harm to persons or property, or to combat fraud and reduce credit risk.

We use non-personally identifiable information in an aggregated form to improve the Site and for general business and administrative purposes. We may also use or share aggregated data that contains no personally identifiable information with third parties for any purpose. 

III. How We Protect Your Information

We are committed to protecting the information we receive from you. We implement reasonable technical and management practices designed to help protect the confidentiality, security, and integrity of data stored on our systems. While no computer system is entirely secure, we believe the measures we have implemented reduce the likelihood of security issues to a level appropriate for the type of data involved. The Site uses Secure Socket Layer (SSL) encryption technology to protect your payment card number and other sensitive personal information during transmission.

IV. Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you can access and update your registration information and your preferences for receiving email or other communications from us by sending an email to care@innovedatea.com.

Please note that even if you opt-out of receiving promotional emails from us, your friends and contacts may still choose to send email invitations to you through the Site. Any user who receives an email invitation can choose not to receive such invitations in the future by following the unsubscribe instructions within the email. Registered members can also manage their invitation preferences as described above.

We will take commercially reasonable steps to implement your opt-out requests promptly. However, you may still receive communications from us for a short period (up to ten business days) while we process your request.

While we strive to accommodate requests to restrict the use of your information, we reserve the right to delete all or any portion of customer information if we are unable to reasonably accommodate a requested restriction.

This Privacy Policy was last updated on April 2025.